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Privacy Policy

1. AICEP Commitment


AICEP - Agência para o Investimento e Comércio Externo de Portugal (hereinafter referred to as AICEP) in carrying out its duties processes personal data and wishes to strictly, effectively and securely protect all the data it collects and processes daily. Please carefully read this Privacy Policy which describes how we process your personal data and how you can exercise your rights as the subject of the personal data processed by AICEP.

2. The data controller and the data protection officer

As part of its activities and duties, AICEP is the entity responsible for collecting and processing personal data, which is processed and stored in an automated and non-automated manner.
AICEP has a data protection officer who may be contacted through the email
The data protection officer is responsible, especially, for monitoring that activities involving the processing of your data comply with the applicable legal and regulatory standards and is also the liaison between AICEP and Autoridade Nacional de Controlo (National Supervisory Authority), and between AICEP and its clients and users in matters regarding the processing of personal data.

3. Personal Data, personal data subjects and personal data categories


What is personal data?
Personal data is all information of any nature, collected through any type of support, about an identified and identifiable natural person. Identifiable is regarded as a set of information that may lead to the identification of a specific person, namely by reference to an identifier (such as an identification number or location information).


From whom do we collect personal data?
Taking into account the contact form available on the website, personal data of all natural or legal persons who complete it are collected.


What personal data do we process and how do we collect it?
AICEP only collects data that is deemed to be suitable, relevant and restricted to what is necessary for the purposes for which it is processed.
In order to carry out the purpose of the contact form, we may collect the following types of personal data: In order to carry out the purpose of the contact form, we may collect the following types of personal data:

      • Name;
      • Country;
      • Email;
4. Grounds for and Purposes of Processing Personal Data


Why and on what grounds do we use your personal data?

All data collected and processed by AICEP is based on one of the following conditions (lawfulness of processing):

    • Consent: when the collection is preceded by your express, specific and informed consent through contact form.
    • Of public interest: when data processing is necessary for performing duties of a public interest.
      Since AICEP is a public body, duties of which regard mostly missions that include assistance to investment by companies in Portugal and assistance to internationalisation of Portuguese companies.
    • The legitimate interest: when data processing is deemed necessary to fulfil the legitimate interests of the entity responsible for the processing, or interests of third parties, without prejudice to the rights and liberties of its clients and/or users.
      This includes all data processing resulting from duties assigned by law, namely internal and external dissemination of Portuguese entities both in Portugal and abroad.


For what purposes do we collect your data?

Personal data collected by AICEP will be processed only for specific, explicit and legitimate purposes. Whenever personal data is collected, it will be used exclusively for the purposes expressly identified at the time of collection. On the website this collection exists only to answer the contact requested in the contact form.

5. Period during which personal data will be stored


AICEP processes and stores your data only during the period deemed necessary for carrying out or completing the processing purposes for which the data was collected, in compliance with the maximum periods necessary to fulfil contractual, legal or regulatory obligations.
At the end of the storage period, AICEP will eliminate the said data.

6. Rights of data subjects


Within the terms of the applicable law, as of the time when we collect and process your data, there are a number of rights that you may exercise at AICEP whenever you wish.


What are your rights?


Right of access: Right to obtain information about the processing of your data and its respective characteristics (namely the type of data, processing purpose, to whom your data may be communicated, storage periods and which type of data supply is mandatory or optional).
Right to rectification: a right enabling you to request that your data be rectified, requesting that it be accurate and up to date, in situations when, for example, you consider that the data is incomplete or out of date.
Right to erasure or “Right to be forgotten”: Right enabling you to request the erasure of your personal data
Right to Restriction of processing: Right enabling you to suspend the processing or to restrict processing to certain categories of data or purposes.
Right to Data Portability: Right through which you may request that your data be sent in a currently used digital format, making it possible to re-use the said data. As an alternative, you may request that your data be transferred to another entity that will become responsible for processing your data.
Right to Object: Right allowing you to oppose certain purposes and provided there are no legitimate interests prevailing over your interests. One of the examples of this right regards the opposition to direct marketing purposes.
Right to Withdraw Consent: Right enabling you to withdraw your consent, but that may be exercised only when your consent is the only condition of legitimacy.

How can you exercise your rights?
You may submit questions related with the processing of your data, directly to the Data Protection Officer to the email indicated in point 2.
You may also submit any complaint to Autoridade Nacional de Controlo.

7. Data transmission


With whom do we share your personal data?
Due to the duties of AICEP, and depending on the respective purpose, your data may be shared with their delegations members.

Personal data transfers to outside the EEA
AICEP may exceptionally transfer your personal data to third countries (outside the EEA – European Economic Area).
In those cases, AICEP will ensure that the data transfers will be performed in strict compliance with the applicable legal standards.

8. Legislation


The processing of personal user and client data by AICEP, and the sending of commercial communications through electronic means are compliant with the applicable national and EU legislation, namely with the General Data Protection Regulation.