Wavecom partners with NOS to make CARRIS more intelligent

Wavecom and NOS joined forces to respond to the challenge proposed by Carris, a public transport company in Lisbon, to equip vehicles with innovative digital solutions to respond more effectively to customer needs.

Wavecom, founded in 2000, specializes in wireless technologies and has significantly contributed to making cities smarter through its innovative solutions, developed within the scope of smart cities. The IoT Gateway, Smart Mobility Bus, Smart Mobility Train, Smart Water and Smart Parking are some projects developed by the Portuguese company and implemented in urban and rural areas.

Since smart cities' main goal is to facilitate citizens' lives and improve their quality of life, Wavecom joined NOS to help digitalize Carris. According to Wavecom, "Carris sought out a solution that would allow connecting its fleet, of more than 750 vehicles, and that would ensure a clear vision of the information generated by each one, based on detailed metrics of the behaviour of its passengers," and found in Wavecom the ideal partner, which installed the Smart Bus and provided "the Carris fleet with a centralized solution of free Wi-Fi access. Robust and redundant mobile connections support it and allow Carris to communicate directly with its customers".

SMART Bus is an optimization and operational support platform that aims to improve passenger experience and mobility in cities. This system, which offers hardware and software solutions, allowed the implementation in Carris vehicles of innovative solutions in all trips, as well as the communication between the company and the customer. "Authentication is simple and intuitive and, in addition, we can communicate our brand and respective campaigns with customers", says Carris's Chief Information Officer.

With the implementation of this project, Carris passengers can enjoy, during the trip, a free Wi-Fi network that allows connection of over fifteen thousand users simultaneously, access to digital platforms, and stream in real-time. Passengers can also access real-time information on what is happening with the fleet, such as delays and waiting times.

In an increasingly digital age where cities want to improve the quality of life of their inhabitants, connectivity and faster access to information are essential for citizens who use public transport for daily commuting.